Declaration on Data Protection and consent for processing data at www.royalmodel.com

Data protection is a matter of trust and your trust is important to us. We respect your privacy and personal sphere. Therefore the protection, collection, processing and use of your personal data according to current law is an important aspect for our company. We scrupulously process your personal data in compliance with the legal provisions laid down by the law in order to provide you with maximum security when visiting our website. Accordingly, we wish to inform you about our procedures regarding the collection and use of data.

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I hereby authorize Royal Model  owned by  R. Reale, Via Eugenio Montale 19, Italy, 95030 Pedara (CT) (hereinafter known as Royal Model) to collect, process and use my personal data in compliance with the laws on data protection according to the following stipulations.

1 Manager

The website responsible for the collection, processing and use of your personal information under the federal law on data protection is Royal Model.

If you intend to withdraw your consent to the collection, processing and use of your personal information in accordance with the guidelines on data protection or if you wish to refuse consent to a particular aspect of your personal data, you can submit your request via email, fax or letter to the following contacts:

Royal Model di R. Reale
Via Eugenio Montale, 19 
95030 Pedara (CT) Italia
Telefono: +39 (0)95 7800 707
Fax: +39 (0)95 293 3770
Email: customercare@royalmodel.com

2. Collection, processing and use of personal data

2.1 Personal data

Personal data is defined as the actual or personal circumstances of a specific living person or a person who can be physically identified. It is, for example, your name, your phone number, your address and all the information you provide us with at registration and when you open your customer account. The data that we analyse is related to activity on our website and is not directly attributed to your personal data. For example, we use statistics to discover which pages of our online store are popular, or how many users visit certain pages of the Royal Model online shop.

2.2 Customer Account

Every customer who registers is provided with direct access to data stored on our site (customer account). Here you have the ability to view information about your order history, current orders and the latest deliveries; you can also update personal information such as address and bank details and  request a copy of our newsletter. We will confidentially mange your personal data and not disclose or share it with third parties. We cannot accept responsibility for illegal use of passwords, except in cases where the abuse is personally attributed to us .With the "stay connected" feature we want to make the use of our website as pleasant as possible. This feature allows you to use our services without having to log in every time. For security reasons you will be prompted for your password again when, for example you want to modify your personal information or place an order. You should not use this function when the computer is used by multiple users. Please note that the "stay connected" feature is not available to users who have disabled cookies on their computer settings.

2. Collection, processing and use of personal data

Data protection is very important to us. Therefore, when we collect, process and use your personal information, we scrupulously respect the guidelines of the law on data protection and media law. We collect, store and process your information in order to smoothly carry out all aspects of your purchase, including any future guarantees for our services, technical administration and for our own marketing purposes. Your personal information will only be disclosed to third parties if this is necessary for the fulfillment of the contract or billing purposes or if you have previously given your consent. Our service providers (eg carriers, logistics companies, banks) will receive the data necessary for the fulfillment of the order and the contract. Our service providers may use the data provided only for fulfilment of their respective duties. They have no right to use the information for other purposes.In order to process your purchase, we need to have the correct information regarding name, address and payment details. We require your email address to confirm your order and for any subsequent communication. We also use your email address as a means of identification (customer access). Finally you will receive confirmation orders and despatch details by email.In cases where there does not exist an obligation to store data or you have exercised your right to have it deleted, your data will be deleted when it is no longer needed for the original purpose for which is was retained or if the storage of data should be prohibited for other legal reasons.

2.4 Use of your data for advertising purposes

Besides using your data to process your purchases from Royal Model, we also use your data to contact you about orders, a specific product, for marketing purposes, to inform you of products and services not only available from Royal Model , but also third parties which may interest you.This advertising may be sent within packages ordered from Royal Model or through automated systems packages (SMS, MMS, email).You have at any given time the right to revoke your permission for the use of personal data for advertising purposes, either completely, or restricting advertising to certain methods. This will not incur any additional costs other than the transmission costs at basic rates for the written revocation. Simply send written notice to the contacts mentioned in paragraph 1 (eg email, fax, letter).

2.4.1 Newsletter

To send out our newsletter we use the so-called Single Opt-In process, that is we will only email our newsletter if you have already expressly confirmed that we have to activate this service.If you no longer wish to receive the newsletter or other types of communication for advertising purposes, you have at any time the right to revoke your permission. This will not incur any additional costs other than the transmission costs at basic rates for the written revocation. Simply send written notice to the contacts mentioned in paragraph 1 (eg email, fax, letter). In fact, in every advertising email you will find a link for the deactivation of this service.

2.4.2 Advertising of products by email

As a Royalmodel.com customer you will regularly receive an email advertising our products, regardless of whether you have subscribed to our newsletter or not. In this way we intend to keep you updated on our range of products and offer you products that may be of personal interest to you, based on your most recent purchases. All advertising publicity is strictly conducted in compliance with the legal provisions of the law.If you no longer wish to receive publicity emails or other types of communication for advertising purposes, you have at any time the right to revoke your permission. This will not incur any additional costs other than the transmission costs at basic rates for the written revocation. Simply send written notice to the contacts mentioned in paragraph 1 (eg email, fax, letter). In fact, in every advertising email you will find a link for the deactivation of this service.

 

2.4.3 Personalised advertising for you

The information we receive from you, helps us to constantly improve your shopping experience,  making it more enjoyable and personalized. Information provided by you or automatically generated is used to create specific advertising tailored to your exact interests. To achieve this we use all the information possible, eg delivery and read receipt from emails, information about your computer and internet connection, your operating system and platform, your previous orders, your storage services, the date and time when you visited the site and the products you viewed.

The data is collected and used in a pseudonym form. The analysis and assessment of this data allows us to improve our web site and our range of offers on the internet; this allows us to send personalized advertising, ie advertising that offers products that actually could be of real interest to you. Our goal is to create more useful and interesting advertisements tailored specifically to you. In fact, the analysis and assessment of your data, collected and stored in a pseudonym form, helps us to avoid sending irrelevant advertising, but instead, gives us the ability to send newsletters and product suggestions that match your interests. To assist this process, we actively monitor which of our advertising emails you actually open and browse; this helps us to avoid sending you irrelevant advertising.

I authorize Royal Model to use the data provided by me and other information saved on my customer account, used in a pseudonym form in order to receive personalized advertising and/or information about special offers and services.

If you no longer wish to receive personalized advertising, you have at any time the right to revoke your permission or to revoke your permission for certain methods. Simply send written notice to the contacts mentioned in paragraph 1 (eg email, fax, letter).

2.4.4 Competitions, market research and opinion polls

In the eventuality that you should win one of our competitions, we will use your data to notify you; in addition we will use your data  to send you details of our special offers. Further details on the terms and conditions of the respective competition can be found in the relevant section on our website.We also use your personal data for market research and opinion polls. We only use the data  in an anonymous form for statistical purposes and only for Royal Model. Your responses to our surveys will not be shared with third parties or published. We do not save your responses to our surveys alongside your email address or other personal data.

I authorize Royal Model to process and use my personal data for the purpose of market research and opinion polls.

You have at any time the right to revoke your permission for the use of your data in market research and opinion polls or revoke your permission for certain uses. This will not incur any additional costs other than the transmission costs at basic rates for the written revocation. Simply send written notice to the contacts mentioned in paragraph 1 (eg email, fax, letter). In fact, in every advertising email you will find a link for the deactivation of this serv

 

3) Cookies

Acceptance of the use of cookies is not a mandatory condition in order to visit our web site. However, we wish to inform you that in order to use the "shopping cart" feature and to order  products online, that unfortunately this is only possible if you have authorized the use of cookies.

What are cookies?

Cookies are small files that are saved on your device and that store settings and specific data for exchange with our system via your browser. We distinguish two types of cookies: the so-called session-cookies, which are deleted as soon as you close your browser and temporary/permanent cookies, which are stored on your device for an extended period or permanently. The use of cookies allows us to create our website, tailor our offers according to your needs and helps you navigate our website. The use of cookies enables your online browsing to be a more enjoyable experience, for example, by saving some of your data, in order to avoid entering the same information time and time again.

Which cookies does Royal Model use ?

Most of the cookies we use are cancelled when you close your browser (end of session) and are automatically deleted from your hard drive (so-called session cookies). Session-cookies allow you to use the "shopping cart" feature, even if you continue to browse through different pages. In addition, we also use cookies that permanently remain on your hard drive. When you revisit our website, the system automatically recognizes that you have already visited and recalls your data and  favourite settings. These temporary or definitive cookies (duration from 1 month to 10 years) are saved on your hard drive and are deleted within defined periods. These cookies are used primarily to make shopping on our website easier, more efficient and safer for our users. Thanks to these files, it is possible to display products on our website which are tailored to your interests. The sole purpose of using cookies is to adjust and display products which are suited to your needs as a customer and make your navigation as enjoyable as possible.

What type of data is stored in cookies?

The cookies used by Royal Model do not save any personal data. Therefore the cookies we use are not traceable to a specific person and therefore not traceable to you. Upon activation of cookies a  identification number will be assigned. At no point will your personal details be traced from the identification number and we will never attempt to do so. Your name, your IP address and similar data that could identify you personally, will never be used. Based on the fundamentals of cookie technology we receive information in the form of a pseudonym, and only obtain certain information for example, what pages of our online store are most popular, the most commonly viewed products etc..

What is OnsiteTargeting?

Based on the fundamentals of cookie technology, the Royal Model website collects data to maximise our advertising and our range of online products. This data is not used to personally identify you, but is used under the form of a pseudonym to understand your use of our website. Your data collated in cookies will never be traced back to your personal data which is stored online. This technology allows us to provide you with advertising and/or specific offers and services, whose content is based on information obtained through clickstream analysis ( for example, in the last few days, if a customer has only been browsing for training shoes, the use of this technology allows us to send advertising appropriate to your current needs). Our goal is to make our online website as interesting as possible by displaying products which are suited to your needs as a customer and to supply our customers with advertising that reflects their areas of interest.

How can I prevent cookies installed on my computer?

On your browser settings you can allow cookies to be enabled by request. If you intend to enable cookies from Royal Model, but not ones from our service partners and our affiliates, you can select the setting "disable cookies from third-party companies."

Normally in the support section of your web browser, you can see how to reject new cookies and disable existing ones. In the following link you will find detailed information on how to adjust the settings on the browser you use.

If you are using a shared computer which is set to enable cookies and flash cookies, we advise you to completely log off after each use.

4. Log Files

At each visit to the Royal Model website, user data will be transmitted via the Internet browser and saved in a log file, the so-called server log files. The following data will be saved: date and time of access, name of the website visited, IP address, URL of the referrer (URL of the last page the user visited before Royal Model), the amount of  data transmitted, information relating to product and the version of the browser used.

IP addresses’ of users are deleted or made anonymous at the end of the session.  IP addresses’ are modified and therefore rendered anonymous in such a way that they can no longer be attributed to a specific physical person, except with excessive effort in terms of time, cost and labour.

We analyze sets of log file data anonymously in order to improve our offers, the Royal Model shop, to make it easier to navigate, to find and eliminate errors quickly and to control server capacity. Performing such analysis also enables us to identify what time of day our website receives the most traffic and consequently make available a sufficient amount of data to ensure a quick purchasing time on our website. In addition, the analysis of log files allows us to identify and eliminate any errors as quickly as possible on the Royal Model website.

5. Analysis of the web

To improve and constantly optimize our service, we use so-called tracking technologies. For this purpose we use Google Analytics service.

5.1 Google Analytics

Google Analytics is a service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ( "Google"). Google Analytics uses "cookies", text files saved on your computer, which allow us to analyze how you use our online content through Google. The information obtained from cookies on your visits to our website (including your IP address) is normally transmitted  and stored on the Google server in the USA. Please note that Google Analytics on our website has been expanded with the "gat.anonymizelp code ();" in order to ensure the anonymous tracking of IP addresses (so called IP-masking). Therefore, at our request, Google stores your IP address  in an abbreviated form, which guarantees anonymity and does not allow your identification. On entering our website, your IP address will be abbreviated beforehand, as is common practice within the European Union or other states that have joined the agreement in the European Economic Area. Only in exceptional cases will the whole IP address be sent to Google's servers in the USA and later shortened on site.Google also respects the provisions of the Convention on the Protection of Data "US-Safe-Harbor" and is registered in the "Safe Harbor" program of the Ministry of American business. Google will use this information to evaluate your use of our website, to draft protocol on website activity and to provide other services relating to website activity and internet usage. The IP address transferred from your browser to Google Analytics will not be used with other Google data. Google will only pass this information to third parties in cases where there are any legal requirements or for the purpose of data processing. Under no circumstances will Google use your data with other data collected by Google. By using our website, you agree to the collection and processing of your data in the above manner and for the purposes described above.You can avoid the storage of cookies by adjusting the settings on your browser software; we wish to advise you that by doing so, you may compromise the functionality of any websites you may visit. You can also prevent the data generated by cookies in relation to your use of the website (including your IP address) from being tracked and processed by Google. Simply download and install the browser-plugin available at the following address.

You can find more information about Google Analytics and Data Protection by clicking on the followig link  http://tools.google.com/dlpage/gaoptout?hl=it

6. Social plugins

Our site uses Social Plugins ( "Plugins") from different social networks. With the use of these plugins you can for example share content or recommend products. The standard plugins on Royalmodel.com are disabled and therefore do not send data. By clicking on the button "activate social media" you have the ability to activate all plugins (so-called 2 click solution).When  plugins are activated, upon opening our website, your browser opens a direct connection with the respective social network server. The social network transmits the content of the plugin directly to your browser, after which it is connected to the web site. Plugins of course can be deactivated with a simple click.Through the use of  plugins, social networks receive the information that you have opened the corresponding page of our website. If you are logged into this social network, you can assign the visit to your profile. If you interact with the plugins and carry out actions such as clicking on the "like" button on Facebook or make a comment, the information will be transmitted from your browser directly to the social network that will subsequently post the information.You can find information about the purpose and extent of data collection, the subsequent processing, the use of data on social networks,  you rights and settings to protect your privacy, in the sections on data protection on the respective networks or websites. Please find below the links in question.If you do not wish social networks to collect data from our website, before you visit our website you will need to log out of your social network account.Even if you are not registered on social networks, web sites with active social plugins can send data to networks. Through an active plugin on every access to the website, a cookie will be set with an encryption. Since your browser at every connection to a network server, automatically sends a cookie, the network might create a profile that recalls the web pages visited by that user.On our websites we use the following plugins: Facebook, Twitter and Google .If you do not wish social networks to collect your data through these cookies, with a simple click you can disable social plugins on our website, or block the function "third party cookies" on your browser settings. In this case, the browser will not send cookies to the server when the embedded content will find other service providers. Enabling this setting could however compromise, in addition to the feature of the "plugin" button, other generic functions on other websites.

6.1 Facebook

We use the social network plugin Facebook.com operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304 USA ( "Facebook").

By clicking on the following link you can find the Declaration on Data Protection of Facebook: Facebook. https://www.facebook.com/about/privacy/

 6.2 Twitter

We use the  social network plugin Twitter operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA ( "Twitter"). By clicking on the following link you can find the Declaration on Data Protection of Twitter  https://www.twitter.com/privacy

6.3 Google +

We use the social network Google + plugin, operated by Google. By clicking on the following link you can find the Declaration on the Protection of Data of Google : Google. https://www.google.com/intl/it/policies/privacy/

7. Social Log In

We offer you the possibility to  register directly on our website with your existing social network IDs on one of the social networks selected by us.

7.1 Log In with Facebook

We use the "Connect with Facebook" feature from Facebook.

If you want to use this function you will initially be redirected  to Facebook where you will be prompted to register with your user name and password. Obviously we have no knowledge of your registration details. If you are already logged in to Facebook, the system will skip this step.

Facebook then informs you about the data that will be transmitted (public profile, friends list, email address and current address). Confirm your acceptance by clicking on the "OK" button. With the  data transmitted we create a customer account, obviously your list of friends will not be saved. Please note there will be no permanent connection between your customer account and your Facebook account.

You can find information about the purpose and extent of data collection, the subsequent processing, the use of data on social networks, as well as your rights and settings to protect your privacy, in the sections on data protection on Facebook

7.2 Log in with Google

We use the “ Google Log In" feature from Google.

If you want to use this function you will initially be redirected to Google where you will be prompted to register with your user name and password. Obviously we have no knowledge of your registration details. If you are already logged in to Google, the system will skip this step.

Google then informs you about the data that will be transmitted (email address, age group, language, general information about your profile, the contact list of your circle of friends). Confirm your acceptance by clicking on the "OK" button.  You can also indicate whether and if so which friends you intend to inform about your recent registration on our website. With the data transmitted we create a customer account, obviously your list of friends will not be saved. Please note there will be no permanent connection between your customer account and your Google account.

You can find information about the purpose and extent of data collection, the subsequent processing, the use of data on social networks, as well as your rights and settings to protect your privacy, in the sections on data protection on Google.

8. Secure data transfer

We transfer your personal information in a secure manner through encryption. This applies to your order as well as at the time of  login. To ensure your security we use SSL encryption (Secure Socket Layer). No one can guarantee absolute protection, but we protect our website and other systems with technical and organizational solutions to prevent loss, destruction, access, modification or disclosure of your data to unauthorized persons

9. Rights to information of the person concerned

According to the laws on data protection, our customers have among other things the right to receive free information about what data a company holds about them and if necessary may request the correction, blocking or deletion of such data. The protection of your data is an extremely important aspect for us. In order to ensure that personal data is not shared with third parties, please send your request together with any additional details that will help to identify you and locate your information by email or post to: 

Royal Model di R. Reale
Via Eugenio Montale, 19
95030 Pedara (CT), Italy
Tel: 39 (0) 95 780 0707
Fax: 39 (0) 95 2933770
e-mail: info@royalmodel.com
VAT No: IT02901340873

Last updated: 20 December 2016